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Xanvox Technologies Pvt. Ltd.
IX/60, Palace Road, Bank Jn.,
Aluva,Kerala, South India
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Contact Us
[email protected]
+91 80898 92147

Policies and Procedures

Home | Policies and Procedures


Welcome to Xanvox Technologies Private Limited.
We are committed to protecting the privacy and security of our customers, distributors, and website visitors.

    Terms and Conditions

  • One PAN, one mobile number, one email ID only one ID
  • No registration charges
  • No product purchase mandatory to earn Referral Bonus
  • All inactive IDs removed after 90 days
  • All Bonus paid daily; cut-off time: Midnight 12 o'clock IST
  • All transactions through bank account only
  • Maximum Matching Bonus: ₹5000/- per day
  • 5% TDS deducted from all payouts (Non-PAN 20% TDS)
  • 5% Admin Charges deducted from all payouts

    Code of Ethics to be added as follows

  • Conduct business ethically, honestly, and lawfully
  • Provide accurate product information and income disclosures
  • Respect distributors' and customers' rights and privacy
  • Foster a culture of inclusivity, diversity, and equal opportunity
  • Prohibit deceptive or misleading practices, including pyramid schemes
  • Ensure timely payment and refund processes
  • Maintain confidentiality of sensitive information
  • Comply with all applicable laws and regulations
  • Promote responsible and sustainable business practices
  • Empower distributors through training and support

    Return and Refund Policy

  • Full refund on product amount (excluding courier charges and GST) within 30 days
  • Product return in original condition required

    Privacy Policy

    Introduction:

    Xanvox Technologies Private Limited ("Xanvox" or "we" or "us") is committed to protecting the privacy and security of our customers, distributors, and website visitors.
    This Privacy Policy explains how we collect, use, and protect personal data.

    Scope:

    This Privacy Policy applies to:
  • Xanvox website(s)
  • Mobile applications
  • Direct selling activities
  • Customer and distributor interactions
    • Personal Data We Collect:
  • Contact information (name, email, phone number, address)
  • Identification documents (e.g., PAN, Aadhaar)
  • Demographic information (age, location)
  • Transaction history
  • Communication records (emails, chats)
    • Purposes of Data Collection:
    We use personal data for:
  • Registration and account management
  • Order processing and delivery
  • Customer support
  • Marketing and promotional activities
  • Compliance with legal requirements
  • Business analytics and improvement

    • Data Sharing:
    We may share personal data with:
  • Authorized distributors and partners
  • Service providers (e.g., payment gateways)
  • Regulatory authorities (as required by law)
  • Group companies (for internal administrative purposes)

    • Data Security:
    We implement:
  • Industry-standard encryption
  • Secure servers and data centers
  • Access controls and authentication
  • Regular security audits

    • Data Retention:
    We retain personal data for:
  • As long as necessary for business purposes
  • As required by law

    • Rights of Data Subjects:
    You have the right to:
  • Access and update your personal data
  • Object to processing
  • Request data deletion
  • Lodge a complaint with relevant authorities

    • Changes to This Policy:
  • We reserve the right to update this Privacy Policy. Changes will be effective immediately upon posting.

    • Applicable Law:

    This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


    Acceptance:

    By using our website, mobile applications, or services, you consent to this Privacy Policy.

    Network Solidarity Policy Updates

  • Name correction policy: Not possible once KYC approved
  • Technical correction timeline: Within 24 working hours
  • Nominee option available
  • No business centre position change allowed
  • Changing sponsor not possible once KYC approved
  • Changing ownership of business centre not possible once KYC approved, and income generated.

    Team Building and Income Building Policy

    Team Building Policy of Xanvox
  • We follow an inclusive policy, where a team builder may follow his own strategies and build/develop his own team
  • However, our Network Support Team provides common specialised trainings, regular orientation trainings, Official Zoom Business Presentation meetings etc
    • Income building Policy of Xanvox
  • All Inclusive as long as no violation of Code of Ethics
  • Anyone can follow their own strategies for sales development for the team.

    Grievance Redressal (editable by NSU)

    For concerns, support or grievances, please contact:
  • Grievance Redressal: Mr.ABC (Head of Network Support Unit) +91 80898 92149
  • Product Related Issues: +91 80898 92148
  • Network Related Issues: Network Support Assistants +91 80898 92147
  • Our Legal Consultant: name to be published
  • Our Chartered Accountant: name to be published
  • Our Company Secretary: Name to be published